Payment Policy

Payment Policy

Mark & Emily New York

At Mark & Emily New York, we offer fast, secure and modern payment options to ensure a smooth and trusted checkout experience. All available payment methods are displayed directly at checkout and may vary depending on your device or region.


1. Available Payment Methods

We currently support the following payment options:

  • Credit Card (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

  • Shop Pay

These methods allow customers to complete their purchase quickly and securely using the payment technology they prefer.


2. Payment Security

Your safety is our top priority. All payments are processed via a secure SSL-encrypted connection, ensuring that your personal and financial information is always protected.

  • We do not store any payment details on our servers

  • Payments are handled entirely by trusted and certified payment processors

  • Advanced fraud protection is applied to all transactions

You can shop with confidence, knowing your data is fully secured.


3. Payment Processing

  • Orders will only be processed after full payment is successfully authorized

  • If a payment fails or is declined, the order cannot be completed

  • Customers are responsible for ensuring their payment method has sufficient funds or authorization


4. Refunds

If you are entitled to a refund (for example, after an approved return), the refund will be issued within:

  • 14 days after the returned item has been received and inspected

Refunds are always issued back to the original payment method used during checkout.

Please note: shipping costs are non-refundable unless legally required or unless an error occurred on our side.


5. Contact Information

For any payment-related inquiries, please contact our support team at:

📧 info@markemily-newyork.com

We are here to assist you with anything you need.